Terms and Conditions

Spoilt Cleaning Services reserves the right to make changes to any part of these Terms and Conditions without notice. These terms are the most updated and supersede any other issued. By confirming Spoilt Cleaning's service by telephone, e-mail, message or via our website the client agrees to be bound by Spoilt Cleaning Services terms and conditions. These terms & conditions are given to the client prior to any works and it is the responsibility of the client to contact Spoilt Cleaning Services should they have any issues in relation to these terms before work commences. Once work has commenced, it is accepted by the client that they have read & understood these terms & conditions in full, and that they have agreed to the quotation given and understand the outcome of the clean explained at such quotation, along with these terms & conditions.
These terms and conditions shall be governed by the relevant United Kingdom law, and by agreeing to be bound by them the customer agrees to submit to the exclusive jurisdiction of the relevant courts of the United Kingdom. 

Cancellation Policy

The Client may cancel/re-schedule a service by giving 48 hours notice (at least).  If Spoilt Cleaning is notified less than 48 hours before, a fee of £50 is due immediately to cover loss of work. (Please note this does not include Regular cleans)


Residential Services - Payment is due immediately after the works have been completed, either by transfer (BACS) or cash. Invoices are avaliable on request.

Commercial Services - Payment is due within 7 calendar days of completion of works carried out.